What Are Family Health Information Centers?

The Office for Children with Special Health Care Needs has received a grant from the Federal Health offices resources and Services Administration to create Family to Family Health Information Centers(F2F HICs) throughout the Commission’s offices.

F2F HICs are family-run centers that assist families of children and youth with special health care needs and the professionals who serve them. the goal of the F2F HICs is to help keep children healthy by promoting regular medical care.

Parents and families with children who have special health care needs often need assistance navigating the complicated issues surrounding health care. F2F HICs help families make more informed choices by providing support, information, resources and training.

F2F HICs promote access to community based, self-directed services that are available to children with special needs.

How can support parents help me?

Family to Family Health Information Centers are staffed by “support parents”   mentors  who are parents of children with special needs.

Support parents provide key support to families of individuals with special needs. We offer parents and caregivers the opportunity to connect with another parent or caregiver with a similar situation or special health care need — someone who has “been there.”

A support parent is a veteran parent or primary caregiver of an individual with special health care needs who is willing to help other families in situations similar to those they have faced.

A support parent is a person who wants to reduce the feelings of isolation for other families and allow others to benefit from their experiences. A support parent provides a safe listening environment and a wealth of information to other families.

Parents who want to share their expertise are welcome to learn more about helping other families navigate the health care maze.